Enhancement Request: Refine Engage Historical Messages Within a Thread in SEM Reports export (Doc ID 2158892.1)

Last updated on JUNE 23, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

Currently when exporting direct messages for a specific date range, the entire historical thread of a direct message is being exported in the file.

Is it possible to exclude all historical conversations in a direct message when exporting CSV for specific date range, and display only the message within the chose date range?

For example, have a checkbox to apply date filters to only those DM conversations in that date range within the SEM Report section.

 

Solution

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