Is it possible to change the List-Unsubscribe email header to mailto from http (Doc ID 2159194.1)

Last updated on AUGUST 18, 2023

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Goal

Is it possible to change the List-Unsubscribe email header to mailto: from http:?
- Example 1: We've noticed that the emails sent from Eloqua contain a list-unsubscribe header, but it is not formatted correctly - namely doesn't contain a mailto:
  - therefore doesn't work for the providers that support this functionality. Can you advise when this will be fixed?
- Example 2: I want to add an email address in the EMAIL HEADER (not the content header) of all our emails
  - our emails currently only have the URL unsubscribe that looks like this
    - http://app.<domain>/e/u?s=<Site ID>&elq=<Eloqua Token>
  - I want it to look like this:
    - List-Unsubscribe: <mailto: newsletter@<domain>>,<http://app.<domain>/e/u?s=<Site ID>&elq=<Eloqua Token>>
  - Where do I edit the list-unsubscribe email header in our emails?

Solution

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