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Cannot Release Dist Variance Hold for AWT Lines (Doc ID 2159492.1)

Last updated on JULY 31, 2020

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT
=================
The customer has two invoices with dist variance hold for AWT lines that
cannot be released from the UI.

STEPS TO REPRODUCE
==================
1. Cancel the invoice
2. Validate the invoice
3. The system put dist variance hold on invoice
4. User cannot see dist line for AWT line in the UI

EXPECTED BEHAVIOR
=================
As the line amount is 0, the system should release the hold

BUSINESS IMPACT
===============
Due to this issue the customer cannot close period in production environment

Cause

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In this Document
Symptoms
Cause
Solution
References


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