Remote Region Error. Unable To Retrieve Content. (Doc ID 2159609.1)

Last updated on AUGUST 15, 2017

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

1. DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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In Oracle Fusion Payables, when a user attempts to click on Tasks then the following error occurs:

ERROR
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Unable to retrieve content. Additional information for "Remote Region error #16":

An error occurred while invoking task Manage Payment Systems. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk..


STEPS
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1. Go to Setup and Maintenance > Tasks > Search for Manage Payment Systems

EXPECTED OR ACCEPTABLE RESULT
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Able to open the tasks without receiving the error.

Cause

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