Opportunity RBA - When Creating A Rule With "Any Condition Met" - All Users Are Assigned (Doc ID 2159619.1)

Last updated on JULY 12, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Opportunities

ACTUAL BEHAVIOR
---------------

RBA - when creating a rule with "Any Condition Met" - all users are assigned

EXPECTED BEHAVIOR
-----------------------
The Rule Based Assignment should work even with Any Conditions Met

STEPS
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The issue can be reproduced at will with the following steps:
1. Setup and Maintenance --> Manage Sales Assignment Manager Rules --> Sales Team Menber accomodation --> Category --> Across country rules --> --> create a new rule --> Select Rule Applies If
2. Go to Simplified UI --> Opportunities --> create a new opportunity --> see the sales team.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot assign the right team to the opportunities.

Cause

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