HOW TO Consume External Web Services In Sales Cloud (Doc ID 2159832.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

Customer is trying to consume external web services in Sales Cloud which are deployed on their Servers, but are unsuccessful to do so.
They have imported their certs but they are getting an error while consuming an external WSDL:

Exception in expression "PersonDEO" trigger "ContactWebService" : oracle.binding.expr.ServiceInvocationException Unexpected exception caught: oracle.j2ee.ws.client.jaxws.JRFSOAPFaultException, msg=Client received SOAP Fault from server : SOAP must understand error:{http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd}Security, {http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd}Security.: Client received SOAP Fault from server : SOAP must understand error:{http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd}Security, {http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd}Security.
at "PersonDEO" trigger "ContactWebService" line 4

Solution

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