Publish Post Error type: FacebookApiException, code: 200, message: Permissions error [http 500] (Doc ID 2159917.1)

Last updated on JULY 12, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : Publish

There is an error on the scheduled posts. These posts do not get published, rather there is an error publishing email received for these posts


ERROR
-----------------------

Error type: FacebookApiException, code: 200, message: Permissions error [http 500]



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Publish -> Create a new post
2. Add the content to the post
3. Schedule the post for a future date & time

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
schedule is pushed back, important announcements and promotions are disrupted.

Cause

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