My Oracle Support Banner

Failure to Login to Oracle Documents Presenter (ipad App) (Doc ID 2159982.1)

Last updated on AUGUST 24, 2017

Applies to:

Oracle Documents Cloud Service - Version and later
Information in this document applies to any platform.


User is not able to login into Oracle Documents Presenter. The following error is returned when entering the username and password on the login “screen” and clicking the connect button.

The URL is:

The identity domain is: mydomain

Data Center / Region: us2


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.