Account Secondary Address Vanishing (Doc ID 2160049.1)

Last updated on JULY 17, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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Account Secondary Address Vanishing

Account Secondary Addresses are vanishing when try to save the record, but the still there in the classic UI.
When we open a Account which has multiple address and when we update the one of the existing address and save the record , the remaining address gets disappeared from UI. When we reopen the same Account then the Addresses are visible.

Cause

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