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Oracle CX Commerce Service FAQ: Upgrading from One Environment Version to Another (Doc ID 2160097.1)

Last updated on JANUARY 21, 2021

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Purpose

This document lists the frequently asked questions in regards to the upgrading of Oracle CX Commerce versions as follows:

1) What happens when my Oracle CX Commerce environment is upgraded to a new version?
2) Will I need to re-­enter any third-party credentials, such as tax and payment gateways?
3) What if I have customized widgets?
4) How do I request an upgrade to the newer/latest version of Oracle CX Commerce?

Questions and Answers

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In this Document
Purpose
Questions and Answers
 1) What happens when my Oracle CX Commerce environment is upgraded to a new version?
 2) Will I need to re-enter any third-party credentials, such as tax and payment gateways?
 3) What if I have customized widgets?
 4) How do I request an upgrade to the newer/latest version of Oracle CX Commerce?

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