SUI - Search Not Returning Contacts of Type 'Customer'
Last updated on JULY 14, 2016
Applies to:Oracle Fusion Sales Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Search not returning Customers
By default, clicking on Contacts icon displays ‘My Contacts’ search. This only includes contacts of type ‘Contact’ and not of type ‘Customer’.
When clicking on Advanced Search, a search can be created and saved that does display Contacts of type ‘Customer’ in a list (our customers are called Advisers).
1. Log into Fusion Applications
2. Click on Contacts, which displays ‘My Contacts’ search. This only includes contacts of type ‘Contact’ and not of type ‘Customer’.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms