Personal Information page shows up as blank screen (Doc ID 2161485.1)

Last updated on AUGUST 19, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When we tried to view the personal information page we were getting it blank.
Navigator -> About me -> Personal Information (Issue: the page becomes blank)

But if we follow these steps we can see the details
Navigator -> My Dashboard -> My Portrait -> Personal Information

 

Similar behaviour but different cause > Fusion Global HR: Employees Aren't Able To Update Their Personal Information in Self Service, the Edit Page is Blank (Doc ID 2147547.1)

 

Cause

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