Consumer Goods - Products do not show up in Promotions & Inventory Objects (Doc ID 2161946.1)

Last updated on JULY 25, 2016

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts

ACTUAL BEHAVIOR
---------------
On Consumer Goods Vertical environment  

After completing the Implementation for Oracle Sales Cloud Consumer Goods, the Products configured in Product Information Management(PIM) do not show up in Promotions & Inventory Objects

EXPECTED BEHAVIOR
-----------------------
The product if exists in the system should display.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Complete Implementation for Oracle Sales Cloud Consumer Goods,
2. Create a Product
3. Check if the product is available in Opportunities for selection
4. Check if the product for selection in Promotions

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to use products & proceed.

Cause

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