Emails Not Sending By The Object Workflow (Doc ID 2163126.1)

Last updated on JULY 26, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
emails not sending in workflow

we created a workflow containing an email when leads are modified. We never receive the email

EXPECTED BEHAVIOR
-----------------------
The emails should have been sent.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Application Composer --? Object Workflows --> create an object workflow for sales Lead object.



Cause

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