Facebook Page Mentions Only Captured by Topics or Owned Pages (Doc ID 2163240.1)

Last updated on JULY 27, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

Are Facebook page mentions captured to flow into Engage? Or does a user have to either own the page where the mention was made or have a topic listening to the page where the page mention was made?
 

Solution

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