My Oracle Support Banner

Facebook Page Mentions Only Captured by Topics or Owned Pages (Doc ID 2163240.1)

Last updated on JULY 27, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.


Are Facebook page mentions captured to flow into Engage? Or does a user have to either own the page where the mention was made or have a topic listening to the page where the page mention was made?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.