Outlook Synchronization Not Working, Error: Broken Customization Integrity Detected (Doc ID 2163264.1)

Last updated on JULY 22, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Microsoft Outlook

When attempting to do outlook synchronization, the following error occurs.

ERROR
-----------------------
[ERROR] [first chance exception]: struct sd3::application_manager::integrity_broken: broken customization integrity detected
[ERROR] please contact your Administrator.

Cause

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