Account Manager unable to create or submit a Promotion

(Doc ID 2163338.1)

Last updated on JULY 20, 2016

Applies to:

Oracle Fusion Sales for Consumer Goods Retail Execution - Version and later
Information in this document applies to any platform.


On : version, Consumer Goods for Retail Execution

The Account Manager does not have option to create a Promotion.
Also, the Account Manager is unable to Submit a Promotion to change its status from Draft to Approved.

The options to perform the above functionality are not available for the user.

An Account Manager should be able to create & approve promotions

The issue can be reproduced at will with the following steps:
1. Login as an Account Manager
2. Go to Promotions
3. Check for an option to create a promotion
4. Open an existing promotion
5. Check for an option to Submit the promotion

The issue has the following business impact:
Due to this issue, users are unable to proceed with promotion creation & approvals


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms