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Fusion Benefits: Cancel Work Relationship Error BEN-990920 Benefits Enrollments Already Exist for This Person (Doc ID 2163428.1)

Last updated on SEPTEMBER 16, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.13.20.01.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.13.20.01.0 and later
Information in this document applies to any platform.

Symptoms

An employee is terminated on 29-Jun-19 and re-hired on 5-Dec-19.
When attempting to cancel the work relationship from 5-Dec-19, the following error occurs:

 
ERROR: BEN-990920 Benefits enrollments already exist for this person. To cancel the hire, you must first disenroll the person from their benefits elections. Manually void or back out any processed life events.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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