Attempting to Directly Access Storefront URL Gives HTTP 404 Error (Doc ID 2163745.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

When attempting to directly access a URL that is known to exist, such as by entering www.example.com/shipping into your browser, Oracle Commerce Cloud responds with an HTTP 404 ("page not found") error, rather than going to the page.

However, when clicking on a link within the storefront that contains that same exact URL, such as a link that goes to www.example.com/shipping, there is no error and the requested page loads.

Cause

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