ADF_Faces Error While Creating A Dynamic Choice List Field. (Doc ID 2164158.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

ADF_Faces Error while creating a dynamic choice list field.

We are facing a ADF_Faces error everytime we are trying to create dynamic choice list field on a custom object in Production.

Errors: ADF_FACES-60097: For more information, please server's error log for an entry beginning with: ADF_FACES-60096: Server exception during PPR, #7
AND/OR
Error: An application error occurred. See the incident log for more information.
 
Please refer the attached word document for detailed steps with screenshots.

Browser: Mozilla Firefox v 47.0


ERROR
-----------------------
ADF_FACES-60097: For more information, please server's error log for an entry beginning with: ADF_FACES-60096: Server exception during PPR, #7

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Steps to re-create the error:
1> Sign In to Production
2> Enter a sandbox
3> Navigation >Application Composer > Application = Common > Custom Objects = Service Ticket > Fields
4> Create new field: Dynamic Choice List
5> Click Next
6> Related Object = Contact; List Selection = Name
7> Click Submit --> Error pops up.
8> Click OK/Cancel
9> Cannot exit the page or program, or sign out. Must exit the browser to get out of error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create dynamic choice list.

Cause

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