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Add Open Graph Object Fail (Doc ID 2164537.1)

Last updated on JULY 23, 2018

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.


On : Publish

There is an error when trying to create an Open Graph Object.
The error continues to persists even after changing the Slug Identifier.


An unknown error occurred. Please ensure that your Slug Identifier has not been used before. If the problem persists, contact our Oracle support team for help.

The issue can be reproduced at will with the following steps:
1. Go to Publish -> Admin -> Open Graph Object
2. Create a new Open Graph Object
3. Fill all the required fields
4. Click on create button.

The issue has the following business impact:
User cannot create custom Open Graph Object for customization through SRM


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