Incorrect Name Is Shown For User (Doc ID 2164917.1)

Last updated on DECEMBER 10, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

ISSUE
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User  login into the system and see her name as XXX, YYY in the format of First Name, Last Name.
However, we did not include First Name in her person information.

We did one change in Manage User to generate FAUserID previously:
1. In First Name box, we put XXX.
2. In Last Name box, we put YYY.
3. Save and Close.
4. Search for the same user.
5. Revert the changes back to original, that is in First Name box, we leave it blank. In Last Name box, we put YYY XXX.
6. Save and Close.
However, the latest changes did not take effect, thus when she login, it still shows XXX, Yip but expected result is  YYY XXX.

EXPECTED BEHAVIOR
----------------------------------

User (XXX YYY) login into the system and see YYY XXX on the top right screen when she login.

Cause

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