P6 Web Login Error Message "Unexpected Login Error. Please Contact Your Administrator." (Doc ID 2165258.1)

Last updated on AUGUST 21, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.3.2.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to log in to P6 web, the following error occurs.


The issue can be reproduced at will with the following steps:
1. Navigate to P6 Web
2. Enter credentials for created user
3. See error

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms