File Import Activity Is Stuck When Trying To Select and Upload a Large Data File.

(Doc ID 2165825.1)

Last updated on SEPTEMBER 11, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Unable to to upload a large csv data file for CRM File Import Activity.  Process was working in Release 10 prior to upgrade to Release 11.


STEPS
Navigator > Incentive Compensation > Credits and Earnings > Transaction Import Using File Based Data Import 
... this launches CRM File Import Activity
1. Create a new import activity (eg. Test)
    Object = Incentive Compensation Transaction
2. Select a small csv data file (eg. usc9_ic_trx3.csv 1KB size) and able to see selected.
3. Select a different csv data file (eg. Allviews_201406,csv 119285KB ) and process hangs (started at Jul 5, 2016 9:55 PM UTC) and does not
return to continue with the import activity even after 15 minutes.

Cause

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