Unable to Open a Document in Document Designer [Could not find component information]
(Doc ID 2166228.1)
Last updated on NOVEMBER 07, 2017
Applies to:Oracle BigMachines CPQ Cloud Service - Version 2015 R1 and later
Information in this document applies to any platform.
On opening a Document in Document Designer, the following error is received:
Could not find component information.
In bm.log, this is the full error (no stack trace):
[ERROR] com.bm.xchange.services.templateengine.component.ComponentServiceImpl.getAllComponentsForOpenValidations(ComponentServiceImpl.java:1832) - Could not find component information.
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In this Document