Sales Cloud Retention Policy

(Doc ID 2166325.1)

Last updated on JULY 29, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


Is it possible to implement a data retention policy within Oracle Sales Cloud, and if so, how do we do it?

Business Need:
Customer would like to have the ability to configure Sales Cloud to remove any conversations that happened in the social network, that are older than "X" years.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms