Error While Associating Parent Account In Account Object (Doc ID 2166429.1)

Last updated on JULY 28, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Error while associating Parent Account in Account object
A child cannot be assigned in the same hierarchy branch as the parent.

ERROR
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1. A child cannot be assigned in the same hierarchy branch as the parent.
2. Too many objects match the primary key oracle.jbo.Key[HZ_CUSTOMER_HIERARCHY LE300000026176197 ].


STEPS
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The issue can be reproduced at will with the following steps:
1. In SUI, open an account.
2. Set the parent account to the account on the profile page.
3. Change the "Status" fixed choice list.
4. Error occurs.


Cause

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