Error When Saving Receipt-write Off Transaction ORA-06510: PL/SQL: unhandled user-defined exception ORA-06512 at "FUSION.ARP_PROCESS_APPLICATION",line 8026 ORA-06512: at line 1 (Doc ID 2166846.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Receipts

When attempting to save AR receipt write-off transactions
the following error occurs:

ERROR
-----------------------
ORA-06510: PL/SQL: unhandled user-defined exception ORA-06512 at "FUSION.ARP_PROCESS_APPLICATION",line 8026 ORA-06512: at line 1


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receivables > Receivable Balance> Manage Receipts >
2. Query up receipts > Search
3. Click on Receipt #
4. Actions > More > Create Write-off
5. Enter required data
6. Save

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create write off activities

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms