AutoCash Functionality Not Working For Lockbox Receipts (Doc ID 2167283.1)

Last updated on AUGUST 04, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
AutoCash functionality not working for Lockbox receipts



We are processing bulk receipts with Lockbox functionality, the only identification available is the customer account identification in the Default Lockbox format file.

 We have enabled AutoCash in the Receivables system options using Oldest First application rule and partial application allowed from AutoCash Rule. However, when we are processing lockbox receipts, the AutoCash process is not being submitted to apply to open receivables transactions.


EXPECTED BEHAVIOR
-----------------------
Receipt should get applied based on Autocash rule set.

Cause

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