Cannot Enter The Receipt Method In Payment Tab For An Imported Invoice (Doc ID 2167852.1)

Last updated on DECEMBER 08, 2022

Applies to:

Symptoms

PROBLEM STATEMENT
=================
Receipt method cannot be changed on imported invoices. Error message:
"You cannot change the receipt method"

STEPS TO REPRODUCE
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1. Import transaction
2. Incomplete the transaction
3. Try to change the receipt method - error is raised
4. Enter a manual transaction - same customer
5. Save the transaction
6. Edit back the transaction and change the receipt method
7. No error is raised and the transaction can be saved

EXPECTED BEHAVIOR
=================
The system should allow the change of the receipt method on imported transactions

BUSINESS IMPACT
===============
Due to this issue users cannot modify the receipt method on imported transactions

Changes

Cause

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