My Oracle Support Banner

Fusion Global HR: Error "You do not have permission to access this information." When Line Manager Clicks on Employee Name in My Team. (Doc ID 2167876.1)

Last updated on APRIL 07, 2019

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When a line manager clicks on the the name of an employee in the My Team, the following error is thrown.


ERROR
You do not have permission to access this information


STEPS
The issue can be reproduced at will with the following steps:
1. Log into Applications as a Line Manager.
2. Click Navigator > My Team.
3. Click on the name of one of the direct reports.
    Then the above message is shown.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.