Parent Partner Field Is Not Synchronized From OSC To SFDC (Doc ID 2167887.1)

Last updated on AUGUST 02, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Partner Management

ACTUAL BEHAVIOR
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Parent Partner field is not synced from OSC to SFDC

While testing the partner OSC to SFDC flow it was observed that whenever Parent Partner is updated in OSC and clicked on Save or Save and Close, no trigger is observed at the middleware to sync with SFDC. But soon after that, if any other field in the Partner page is updated and saved, Parent Partner value is also synced to SFDC. 

EXPECTED BEHAVIOR
-----------------------
The data related to partner should be synchronized with SFDC after updating the Parent Partner field in OSC.


Cause

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