HCMUser Login Account - Blank Payroll Screens After R11 Upgrade (Doc ID 2167892.1)

Last updated on AUGUST 02, 2016

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Payroll

ACTUAL BEHAVIOR
---------------
When using the HCMUser account to run Payroll Processes, the checklists and payroll calculations show a blank screen, but others like Person Management work.

EXPECTED BEHAVIOR
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Should be able to see the checklists and payroll calculations so it's not blank.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login with HCMUser account
2. Payroll Checklists or Payroll Calculations

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view the content of all the previously submitted processes.

Cause

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