Live Help On Demand: Invalid IP Range Message When Logging Into Webcare

(Doc ID 2168084.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

On : NA version, Administration

Explain the "Invalid IP Range" Message When Logging Into Webcare

Unable to log into Webcare (https://webcare.estara.com) while on Oracle network. User is getting the message: "Invalid IP Range. Please use Oracle VPN."
 

Solution

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