Integration: No Preview Displays when Testing an External Call

(Doc ID 2168161.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

When testing an external call, after clicking Prepare for Test, no information is displayed in the Testing Data section (under Settings  > Platform Extensions : Integration > Outbound > External Calls > open desired external call > Options > Test External Call > select contact > Prepare for Test).

    

Cause

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