Activity Custom Fields With Type List and Multi List Not Respecting Sort ID Order in Instantis EnterpriseTrack (Doc ID 2168223.1)

Last updated on OCTOBER 21, 2016

Applies to:

Instantis EnterpriseTrack - Version 15.1.0.0 and later
Instantis EnterpriseTrack Cloud Service - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

NOTE: This issue is Reoccurring after application of 16.1.0.0 in an environment. 

Activity Type User-Defined Custom Fields for Non-WBS fields are not sorting on the sort order, when attempting to create a project task, instead they are sorting on list of values alphabetically.

The issue can be reproduced at will with the following steps:

1. Verify the sort order in an Activity Type User-Defined Custom Fields for Non-WBS field
2. Navigate to a project
3. Add a risk (or other entity being utilized) to a project, for any of the Activity Type User-Defined Custom Fields, all the dropdown selections are in alphabetical, not sort order.

NOTE: Same is true for all Activity Type User-Defined Custom Fields.

Cause

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