Need the Ability to Send the Attachment (Opportunity Attachment) via Workflow Email Notification (Doc ID 2168378.1)

Last updated on AUGUST 09, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Goal

Need the ability to send the attachment (Opportunity attachment) via workflow email notification
Use case / business requirement to implement:
a) Opportunity has some standard attachment listed on the main page
b) Have an email WorkFlow that send email at a specific condition
c) This email notification should also send the opportunity attachment

Details:p
Currently the workflow notification which sends emails are based on the Email templates.
The email templates have the option of having an attachment, but these attachments are static documents and cannot be changed dynamically to the attachments on a particular object e.g. Opportunity. Need a mechanism to send attachments which are associated to the parent object Opportunity when the email is sent via the workflow trigger.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms