Sales Campaigns created by the Sales Representative are not visible to Admin (Doc ID 2168415.1)

Last updated on AUGUST 22, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
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When logged in as Admin user, the Sales Campaigns created by the Sales Representative are not visible.
The behavior is same in Classic UI as well as Simplified UI.


EXPECTED BEHAVIOR
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All the campaigns created by the users should be visible to the Admin user.


STEPS
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The issue can be reproduced at will with the following steps:
1. Login as Sales Representative
2. Create a Sales Campaign & save it
3. Login as Admin User
4. Search for the Campaign in Classic UI & Simplified UI
The Campaign is not be found

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
The environment needs to be cleaned up of all stale data. The issue impacts doing the same.

Cause

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