External Shipping Issues (Doc ID 2168501.1)

Last updated on AUGUST 03, 2016

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The Shipping REST endpoint (v1/shippingMethods) does not return details (such as estimatedDeliverDate and deliveryDays) that some customers say are necessary. When using an external shipping calculator, web hook calls tied to the shipping calculator receive a number of additional properties related to shipping, for example.

Cause

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