Getting Error In Subtab With iFrame Content (Doc ID 2169474.1)

Last updated on SEPTEMBER 05, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

A subtab has been added to the Edit Account page. The tab contains an iframe with a link to an internal server (accessible only when connected to VPN):
"http://example.com"

When navigating to the subtab with iframe content, getting an error about secure content.

ERROR
-----------------------
Secure Connection
Firefox has blocked parts of this page that are not secure.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud application
2. Navigate to SUI > Sales > Account
3. Search and Edit an account
4. Click on subtab with iframe content
5. Browser sows error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the extension of account to show the external content.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms