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Error While Searching For Multiple Accounts (Doc ID 2169570.1)

Last updated on APRIL 26, 2021

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

Error while searching for accounts

While searching for an account, Customer used the name field twice and contains for both criteria.
I get the following error when trying this search.



ERROR
-----------------------

ORA-29907: found duplicate labels in primary invocations



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to OSC
2. Navigate to Accounts
3. Advanced Search
4. Add Name and provide two values for two name fields
5. Click search
6. Getting an error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot search with two different names

Cause

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In this Document
Symptoms
Cause
Solution
References


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