Error While Searching For Multiple Accounts

(Doc ID 2169570.1)

Last updated on AUGUST 11, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Error while searching for accounts

While searching for an account, Customer used the name field twice and contains for both criteria.
I get the following error when trying this search.


ORA-29907: found duplicate labels in primary invocations

The issue can be reproduced at will with the following steps:
1. Login to OSC
2. Navigate to Accounts
3. Advanced Search
4. Add Name and provide two values for two name fields
5. Click search
6. Getting an error

The issue has the following business impact:
Due to this issue, users cannot search with two different names


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms