Fusion Application - Fusion Payroll - Unable to reverse terminate an employee
Last updated on FEBRUARY 07, 2018
Applies to:Oracle Fusion Global Payroll Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, SA - Saudi Arabia Legislation
When attempting to reverse terminate an employee the following error occurs.
An application error occurred. See the incident log for more information.
An application error occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 197, Server Domain: HCM Domain, Server instance: CoreProcessesServer_1, Application Name: HcmCoreApp.
To reverse the termination for this employee, first delete the gratuity calculation card.
The issue can be reproduced at will with the following steps:
1. Reverse terminate employee
2. Error is returned
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms