Authenticate Button Inactive When Scan QR Code Icon Is Used to Enter URL When Using the P6 Mobile iOS App

(Doc ID 2170861.1)

Last updated on MARCH 20, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When Configuring Login and Authentication Settings to Use P6 with an iOS device and using the scan QR code icon to enter the URL
the Authenticate button does not activate. Entering the URL manually the Authenticate button activates as expected.

EXPECTED BEHAVIOR

Authenticate button is active when using the scan QR code icon to enter the URL.


STEPS

The issue can be reproduced at will with the following steps:

  1. On your iOS device's Home screen, tap P6
  2. On the "Welcome to P6 Team Member" page, slide the Single Sign On (SSO) switch to ON
  3. Tap the scan QR code icon and scan



Cause

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