File Import For Geographies Have Not Imported States For Some Countries (Doc ID 2170950.1)

Last updated on AUGUST 15, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Manage Geographies

ACTUAL BEHAVIOR
---------------
File Import for Geographies have not imported states for some countries

Geographies for n countries got imported successfully that had a total of m states. But while verifying the states, they have not been imported for certain countries like Iran, North Korea, South Korea, Libya, Macedonia, Minor Outlying Istands US, Sint Maarten, Syria, Taiwan, Nepal, Tanzania and Vietnam.


EXPECTED BEHAVIOR
-----------------------
Countries to be loaded in the system

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Prepare the file with list of countries.
2. Import the countries along with their states, cities

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see countries hierarchy

Cause

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