R11 Upgrade: Custom Dashboards No Longer Working on Analytics Sub-Tab. Error "ADF_FACES-60097: For more information, please see the server’s error log for an entry beginning with ADF_FACES-60096: Server Exception during PPR #1 " (Doc ID 2171277.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.0.0 version, Analytics

After R11 upgrade, when attempting to access the sub-tabs from analytics page, the following error occurs.

ERROR
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ADF_FACES-60097: For more information, please see the server’s error log for an entry beginning with ADF_FACES-60096: Server Exception during PPR #1

STEPS
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The issue can be reproduced at will with the following steps:
1. Login in Sales Application > Analytics page
2. Select any sub tabs where there is embedded reports
3. Error occurs

This is happening with all users regardless the role

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see custom sub-tabs reports

Cause

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