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TCB: Disk Quota Exceeded (Error Putting Results File in FTP Dropbox) (Doc ID 2172071.1)

Last updated on SEPTEMBER 29, 2017

Applies to:

Oracle Taleo Platform Cloud Service - SmartOrg (Central Configuration) - Version 12C and later
Oracle Taleo Platform Cloud Service - Connect - Version 12C and later
Oracle Taleo Recruiting Cloud Service - Version 13C and later
Oracle Taleo Onboarding Cloud Service - Version 12C and later
Oracle Taleo Performance Management Cloud Service - General - Version 12C and later
Information in this document applies to any platform.

Symptoms

A TCB job completes all steps except for the step that puts the Results file in the client's FTP dropbox. The error reason says, "Disk quota exceeded".

Example of the error seen in the TCB monitor file (and error in email to client if they receive that notification):

Error Detail:
=============
Code: custom
Description: An error occurred in the custom step. This code is used by custom step developers to signify an error, more information should be available in the details.
Reason: Error while storing file on the FTP server. (550): 550 Newhire-26062016070008.csv.gpg: Disk quota exceeded

The error occurred in the following step: FTP Put
Troubleshooting tip: Ensure to use a valid FTP Filename value.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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