Error Message When Publishing Posts : 12 August 2016 (Doc ID 2172174.1)

Last updated on AUGUST 15, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : Publish

Error Message when Publishing Posts through SRM Publish

ERROR
-----------------------
502 Bad Gateway



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Publish
2. Create a Post
3. Publish the post

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use SRM to publish at all

Cause

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