Error Trying to View a Document [Error connecting to Print Server. Please see log for details] (Doc ID 2172252.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2014 R1 and later
Information in this document applies to any platform.

Symptoms

When attempting to print a document, the following error occurs.

An unknown error (class com.bm.xchange.util.BMSystemException) has occurred. Please contact your system administrator.
To help us track this error, please note the date and time in your report: 2016-01-01 00:00:00.
Error connecting to Print Server. Please see log for details.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms