Emails: Uploaded HTML Email Has had 'a0:' Added to the HTML Tags (Doc ID 2172542.1)

Last updated on JANUARY 22, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Symptoms

 The code of an uploaded HTML email is changed and automatically included ":a0" in the tags. Also, when an HTML email file is uploaded and a change is made using the WYSIWYG visual editor (design editor) and then is saved, the left-side layout may become scrambled, showing HTML code.

This issue applies to both regular emails and to email templates.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms