Users Receiving Bad Gateway Error

(Doc ID 2172625.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Publish

Users receiving bad gateway error when attempting to access SRM.

ERROR
-----------------------
502 Error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access SRM.

Cause

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